Can't Log In

Common causes:

• • **Incorrect email or password** - Double-check spelling, try copy/paste
• • **Account not verified** - Check email for verification link (including spam folder)
• • **Browser issues** - Clear cookies and cache, disable extensions, or try incognito mode

Try logging in or reset your password.

Login Loop (Redirects Back to Login)

If you enter credentials but get sent back to the login page:

1. Clear all cookies for sighedeffects.com
2. Clear browser cache completely
3. Close and restart your browser
4. Try logging in again
5. If still failing, try a different browser or incognito mode

Tools Not Loading or Showing Errors

Smart Stack issues:

• • Ensure all required profile fields are completed
• • Check that you've selected a primary goal
• • Verify age and weight are within valid ranges
• • Try refreshing and regenerating

TDEE Calculator issues:

• • Ensure height and weight are in valid ranges
• • Check age is between 18-80 years
• • Select an activity level before calculating
• • Use decimal points, not commas (70.5 not 70,5)

Results Not Saving

• • **Not logged in** - You must be logged in to save results
• • **Browser blocking cookies** - Enable cookies for sighedeffects.com
• • **Private browsing** - Results won't save in incognito mode

Slow Loading or Timeouts

• • **Check internet connection** - Test other websites, try mobile data vs WiFi
• • **Browser compatibility** - We support Chrome 90+, Firefox 88+, Safari 14+, Edge 90+
• • **Clear cache** - Old cached files can cause issues

Site Features Not Working

If buttons don't respond, forms don't submit, or interactive elements aren't working:

1. Ensure JavaScript is enabled in your browser
2. Disable ad blockers temporarily
3. Disable browser extensions one by one
4. Try a different browser
5. Check browser console for errors (press F12)

Note: Our tools require JavaScript to function.

Mobile Device Issues

iOS (iPhone/iPad):

• • Update to latest iOS version
• • Clear Safari cache and data
• • Try Chrome or Firefox app
• • Restart device if needed

Android:

• • Update Chrome browser
• • Clear browser cache
• • Check available storage space
• • Try Firefox or Edge browser

"Authentication Required" or "Session Expired"

Solution: Log out completely, clear cookies, then log back in.

"Server Error" or "Something Went Wrong"

Solution: Wait a few minutes and try again. If persistent, contact us.

"Invalid Input" or "Calculation Error"

Solution: Check all input fields for proper values and units.

"Feature Not Available" or "Coming Soon"

Solution: Feature is still in development. Check back later or explore our currently available tools.